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Introduction

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We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Information We Collect

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We may collect and process the following information:

• Name

• Email address

• Telephone number

• Postal address

• Appointment details

• Purchase history

• Medical and consultation information relevant to treatments

• Payment information (processed securely through third-party payment providers)

• Website usage data

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How We Use Your Information

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We use your information to:

• Manage appointments and bookings

• Process orders and payments

• Deliver products and services

• Respond to enquiries

• Maintain treatment records

• Provide customer support

• Improve our website and services

• Comply with legal and regulatory obligations

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Marketing Communications

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We will only send marketing emails, newsletters, promotions, or special offers where you have provided consent.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

 

 

Sharing Your Information

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We do not sell or rent personal information to third parties.

We may share information with trusted service providers where necessary to:

• Process payments

• Deliver orders

• Host our website

• Manage bookings

• Comply with legal obligations

All third parties are required to keep your information secure and confidential.

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Data Storage

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We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Your personal information will only be retained for as long as necessary for legal, regulatory, and business purposes.

 

 

Your Rights

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Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time

Requests can be made by contacting us using the details provided on our website.

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Third-Party Links

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Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

 

 

Changes to This Policy

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We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page.

 

 

Contact

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If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the contact details provided on our website.